Get in Touch
Have questions, feedback, or need assistance? We're here to help. Please reach out to us using the contact information below.
For general inquiries, feedback, or support:
privacy@mentdigital.comWe typically respond within 1-2 business days.
🔒 Privacy & Legal Inquiries
For data privacy requests, legal matters, or terms of service questions:
privacy@mentdigital.com🐛 Bug Reports & Feature Requests
Found a bug or have a feature suggestion? We'd love to hear about it!
privacy@mentdigital.comPlease include details about your browser, operating system, and steps to reproduce any issues.
About Ment Digital, LLC
WiseCareGuide is operated by Ment Digital, LLC. We're committed to helping families make informed decisions about senior care through transparent, accessible data.
Company: Ment Digital, LLC
Website: www.wisecareguide.com
Frequently Asked Questions
Where does your data come from?
All facility data is sourced from publicly available databases maintained by the Centers for Medicare & Medicaid Services (CMS) at data.cms.gov.
How often is your data updated?
We refresh our data periodically to stay current with CMS updates. However, facility conditions can change rapidly, so we always recommend verifying information directly with facilities.
Do you accept facility listings or advertising?
No. WiseCareGuide is an independent research tool. We do not accept payments from facilities, and all data comes from objective government sources. Our rankings and scores are calculated using transparent algorithms based solely on CMS data.
Can I request changes to a facility's information?
Facility data comes directly from CMS. If you believe data is incorrect, please contact CMS or the facility directly to have them update their official records. Once CMS updates their data, it will be reflected on WiseCareGuide during our next data refresh.
Is WiseCareGuide free to use?
Yes! WiseCareGuide is completely free for users. We believe everyone should have access to quality information about senior care facilities.
⚠️ Important Reminder
WiseCareGuide provides informational tools for research purposes only and does not provide medical, legal, or financial advice. Always consult with qualified healthcare professionals, social workers, and advisors before making decisions about care.