1. Introduction
Ment Digital, LLC ("we," "us," or "our") operates WiseCareGuide.com (the "Service"). This Privacy Policy explains how we collect, use, and protect information when you use our Service.
WiseCareGuide is designed to help you search for and compare senior living facilities using publicly available data from the Centers for Medicare & Medicaid Services (CMS). We are committed to protecting your privacy and minimizing data collection.
2. Information We Collect
2.1 Information You Provide
We do not require you to create an account or provide personal information to use our Service. Any information you voluntarily provide through contact forms or emails is used solely to respond to your inquiries.
2.2 Automatically Collected Information
When you use our Service, we automatically collect certain information through Google Analytics, including:
- Your IP address (anonymized)
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website or source
- General location data (city/region level, not precise location)
2.3 Local Browser Storage
We use your browser's local storage (localStorage) to save your favorite facilities. This data is stored only on your device and is not transmitted to our servers. You can clear this data at any time through your browser settings.
3. How We Use Information
We use the information we collect to:
- Provide and improve the Service
- Analyze usage patterns and optimize performance
- Respond to your inquiries and support requests
- Ensure the security and integrity of the Service
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
4.1 Google Analytics
We use Google Analytics to understand how users interact with our Service. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4.2 Google Maps API
We use Google Maps API to display facility locations on maps. When you view map images, your request is processed by Google's servers. Google's use of this data is governed by their Privacy Policy.
4.3 CMS Data
All facility data displayed on our Service is sourced from publicly available CMS.gov databases. We do not collect, store, or share any personal health information or resident data.
5. Cookies
We use essential cookies required for the Service to function properly, and analytics cookies (via Google Analytics) to understand usage patterns. We do not use advertising or tracking cookies beyond analytics.
You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Service.
6. Data Security
We implement reasonable security measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Your Rights
Depending on your location, you may have certain rights regarding your data, including:
- The right to access information we hold about you
- The right to request correction or deletion of your information
- The right to opt out of analytics tracking
- The right to data portability
To exercise these rights, please contact us at privacy@mentdigital.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: