Last Updated: October 2026
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Composite Quality Score

Comprehensive rating based on CMS data, staffing, quality measures, and compliance

A+
Grade
77
Score
CMS Ratings
20.2/22
Staffing Quality
20.9/20
Quality Measures
0.0/22
Compliance
18.0/18
Safety
13.0/13
Availability
10.0/10

Current Availability Estimate

Occupancy Rate17.3%
44
Total Beds
8
Occupied
36
Available

Basic Information

Address:

100 15TH ST NW

NORTON, VA 24273

Number of Beds:

44

Estimated Occupancy:

17% (~36 available)

Quality Ratings

Overall Rating:5/5 Stars
Health Inspection:4/5 Stars
Staffing Rating:5/5 Stars
Quality Measures:4/5 Stars

Safety Information

Abuse Issues:No Issues Reported
Special Focus:Not Under Special Focus

Additional Information

CMS Certification Number:

495374

Provider Type:

Medicare and Medicaid

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Staffing Metrics

Higher staffing hours generally indicate better care quality. Lower turnover indicates more experienced, stable staff.

Registered Nurse (RN) Hours

Per resident per day

Above Average

This Facility

4.23

hours

National Avg

0.64

hours

Total Nursing Staff Hours

RN + LPN + Nurse Aides per resident per day

Above Average

This Facility

7.23

hours

National Avg

3.89

hours

Breakdown:

RN: 4.23hLPN: 0.48hAide: 2.52h

Staff Turnover Rate

Annual nursing staff turnover

Below Average

This Facility

11.8%

National Avg

46.6%

0

Understanding Staffing Metrics

Staffing hours: Higher hours generally mean more staff attention per resident. Federal minimum is 3.5 total hours per resident per day, but quality facilities often exceed 4+ hours.

Turnover: High turnover (>50%) can indicate staffing issues and affect care continuity. Lower turnover means more experienced staff familiar with residents' needs.

Detailed Quality Measures

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Health Inspections & Deficiencies

Total Deficiencies

72

Inspections

3

Apr 29, 2021 - Health Survey

16 deficiencies cited

Medium - PatternTag F0803

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected: Jun 18, 2021
Medium - PatternTag F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected: Jun 18, 2021
Medium - PatternTag F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Corrected: Jun 18, 2021
Medium - PatternTag F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected: Jun 18, 2021
Medium - PatternTag F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected: Jun 18, 2021
Medium - PatternTag F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected: Jun 18, 2021
Medium - PatternTag F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected: Jun 18, 2021
Medium - PatternTag F0803

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected: Jun 18, 2021
Medium - PatternTag F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected: Jun 18, 2021
Medium - PatternTag F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Corrected: Jun 18, 2021
Medium - PatternTag F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Corrected: Jun 18, 2021
Medium - PatternTag F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected: Jun 18, 2021
Medium - PatternTag F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected: Jun 18, 2021
Medium - PatternTag F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected: Jun 18, 2021
Medium - PatternTag F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected: Jun 18, 2021
Medium - PatternTag F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Corrected: Jun 18, 2021

Sep 6, 2018 - Health Survey

14 deficiencies cited

Medium - PatternTag F0583

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Corrected: Oct 5, 2018
Medium - PatternTag F0583

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Corrected: Oct 5, 2018
Medium - PatternTag F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected: Oct 5, 2018
Medium - PatternTag F0698

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected: Oct 5, 2018
Medium - PatternTag F0757

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected: Oct 5, 2018
Medium - PatternTag F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Corrected: Oct 5, 2018
Medium - PatternTag F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected: Oct 5, 2018
Medium - PatternTag F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Corrected: Oct 5, 2018
Medium - PatternTag F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected: Oct 5, 2018
Medium - PatternTag F0698

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected: Oct 5, 2018
Medium - PatternTag F0757

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected: Oct 5, 2018
Medium - PatternTag F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Corrected: Oct 5, 2018
Medium - PatternTag F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected: Oct 5, 2018
Medium - PatternTag F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Corrected: Oct 5, 2018

Jun 8, 2017 - Health Survey

42 deficiencies cited

Medium - PatternTag F0281

Quality of Life and Care Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected: Jul 21, 2017
Medium - PatternTag F0309

Quality of Life and Care Deficiencies

Provide necessary care and services to maintain or improve the highest well being of each resident .

Corrected: Jul 21, 2017
Medium - PatternTag F0329

Pharmacy Service Deficiencies

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Corrected: Jul 21, 2017
Low - IsolatedTag F0334

Quality of Life and Care Deficiencies

Develop policies and procedures for influenza and pneumococcal immunizations.

Corrected: Jul 21, 2017
Low - IsolatedTag F0356

Nursing and Physician Services Deficiencies

Post nurse staffing information/data on a daily basis.

Corrected: Jul 21, 2017
Medium - PatternTag F0371

Nutrition and Dietary Deficiencies

Store, cook, and serve food in a safe and clean way.

Corrected: Jul 21, 2017
Medium - PatternTag F0372

Environmental Deficiencies

Dispose of garbage and refuse properly.

Corrected: Jul 21, 2017
Medium - PatternTag F0425

Pharmacy Service Deficiencies

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

Corrected: Jul 21, 2017
Medium - PatternTag F0431

Pharmacy Service Deficiencies

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Corrected: Jul 21, 2017
Medium - PatternTag F0500

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Corrected: Jul 21, 2017
Medium - PatternTag F0502

Administration Deficiencies

Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.

Corrected: Jul 21, 2017
Medium - PatternTag F0514

Administration Deficiencies

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

Corrected: Jul 21, 2017
Medium - PatternTag F0520

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

Corrected: Jul 21, 2017
Medium - PatternTag F0157

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected: Jul 21, 2017
Medium - PatternTag F0164

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Corrected: Jul 21, 2017
Low - IsolatedTag F0167

Resident Rights Deficiencies

Allow residents to easily view the results of the nursing home's most recent inspection.

Corrected: Jul 21, 2017
Medium - PatternTag F0241

Resident Rights Deficiencies

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Corrected: Jul 21, 2017
Medium - PatternTag F0272

Resident Assessment and Care Planning Deficiencies

Conduct initial and periodic assessments of each resident's functional capacity.

Corrected: Jul 21, 2017
Medium - PatternTag F0279

Resident Assessment and Care Planning Deficiencies

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected: Jul 21, 2017
Medium - PatternTag F0280

Resident Assessment and Care Planning Deficiencies

Allow residents the right to participate in the planning or revision of care and treatment.

Corrected: Jul 21, 2017
Medium - PatternTag F0281

Quality of Life and Care Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected: Jul 21, 2017
Medium - PatternTag F0309

Quality of Life and Care Deficiencies

Provide necessary care and services to maintain or improve the highest well being of each resident .

Corrected: Jul 21, 2017
Medium - PatternTag F0329

Pharmacy Service Deficiencies

Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Corrected: Jul 21, 2017
Low - IsolatedTag F0334

Quality of Life and Care Deficiencies

Develop policies and procedures for influenza and pneumococcal immunizations.

Corrected: Jul 21, 2017
Low - IsolatedTag F0356

Nursing and Physician Services Deficiencies

Post nurse staffing information/data on a daily basis.

Corrected: Jul 21, 2017
Medium - PatternTag F0371

Nutrition and Dietary Deficiencies

Store, cook, and serve food in a safe and clean way.

Corrected: Jul 21, 2017
Medium - PatternTag F0372

Environmental Deficiencies

Dispose of garbage and refuse properly.

Corrected: Jul 21, 2017
Medium - PatternTag F0425

Pharmacy Service Deficiencies

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

Corrected: Jul 21, 2017
Medium - PatternTag F0431

Pharmacy Service Deficiencies

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Corrected: Jul 21, 2017
Medium - PatternTag F0441

Environmental Deficiencies

Have a program that investigates, controls and keeps infection from spreading.

Corrected: Jul 21, 2017
Medium - PatternTag F0500

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Corrected: Jul 21, 2017
Medium - PatternTag F0502

Administration Deficiencies

Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.

Corrected: Jul 21, 2017
Medium - PatternTag F0514

Administration Deficiencies

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

Corrected: Jul 21, 2017
Medium - PatternTag F0520

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

Corrected: Jul 21, 2017
Medium - PatternTag F0441

Environmental Deficiencies

Have a program that investigates, controls and keeps infection from spreading.

Corrected: Jul 21, 2017
Medium - PatternTag F0157

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected: Jul 21, 2017
Medium - PatternTag F0164

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Corrected: Jul 21, 2017
Low - IsolatedTag F0167

Resident Rights Deficiencies

Allow residents to easily view the results of the nursing home's most recent inspection.

Corrected: Jul 21, 2017
Medium - PatternTag F0241

Resident Rights Deficiencies

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Corrected: Jul 21, 2017
Medium - PatternTag F0272

Resident Assessment and Care Planning Deficiencies

Conduct initial and periodic assessments of each resident's functional capacity.

Corrected: Jul 21, 2017
Medium - PatternTag F0279

Resident Assessment and Care Planning Deficiencies

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected: Jul 21, 2017
Medium - PatternTag F0280

Resident Assessment and Care Planning Deficiencies

Allow residents the right to participate in the planning or revision of care and treatment.

Corrected: Jul 21, 2017

Understanding Deficiencies

Deficiencies are violations of federal health and safety standards identified during CMS inspections. They are categorized by scope (isolated, pattern, or widespread) and severity (potential for harm vs. actual harm).

Critical deficiencies involve actual harm to residents and should be carefully considered. Facilities typically have opportunities to correct deficiencies and implement preventive measures.

Understanding deficiencies: Not all deficiencies indicate poor care. Learn how to interpret health inspection results and identify serious warning signs. Read our guide on warning signs →

Penalties & Enforcement

1 penalty in the past 3 years

Total fines: $10,400

FineFebruary 12, 2026

$10,400

Data processed: August 1, 2026

About Penalties: This data comes from CMS (Centers for Medicare & Medicaid Services) and shows fines and payment denials issued for health and safety violations. Penalties indicate serious deficiencies that required enforcement action.

Key Highlights

High CMS Rating
5 out of 5 stars from Medicare
👨‍⚕
Above Average RN Staffing
4.23 RN hours per resident/day (national avg: 0.64)
Low Staff Turnover
11.8% (national avg: 46.6%)
🛏
Beds Available
Approximately 36 beds potentially available

Frequently Asked Questions

What is the quality rating for NORTON COMMUNITY HOSPITAL SNF UNIT?

NORTON COMMUNITY HOSPITAL SNF UNIT has an overall CMS rating of 5 out of 5 stars. This rating is based on health inspections, staffing levels, and quality measures reported by Medicare.

How many beds does this facility have?

NORTON COMMUNITY HOSPITAL SNF UNIT has 44 certified beds. The facility averages 8 residents per day, with an occupancy rate of approximately 17%.

What type of ownership does this facility have?

This facility is non profit - corporation owned.

How can I contact NORTON COMMUNITY HOSPITAL SNF UNIT?

You can call NORTON COMMUNITY HOSPITAL SNF UNIT at (276)679-9100. The facility is located at 100 15TH ST NW, NORTON, VA 24273.

What should I look for when choosing a nursing home?

When selecting a nursing home, consider: CMS star ratings (overall, health inspection, staffing, and quality measures), nurse staffing levels, staff turnover rates, recent health inspection results, complaint history, proximity to family, and available services. We recommend visiting facilities in person, talking to current residents and staff, and checking multiple sources of information before making your decision. Use our comprehensive tour checklist when visiting facilities.

Important Considerations for This Facility

Based on this facility's data, we recommend reading these guides to understand what to look for:

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