Composite Quality Score
Comprehensive rating based on CMS data, staffing, quality measures, and compliance
Basic Information
1209 HEMLOCK WAY
SANTA ANA, CA 92707
For profit - Limited Liability company
145
95% (~8 available)
COUNTRY VILLA HEALTH SERVICES
Quality Ratings
Safety Information
Additional Information
Not available
Medicare and Medicaid
Staffing Metrics
Higher staffing hours generally indicate better care quality. Lower turnover indicates more experienced, stable staff.
Registered Nurse (RN) Hours
Per resident per day
This Facility
0.33
hours
National Avg
0.64
hours
Total Nursing Staff Hours
RN + LPN + Nurse Aides per resident per day
This Facility
4.00
hours
National Avg
3.89
hours
Breakdown:
Staff Turnover Rate
Annual nursing staff turnover
This Facility
44.0%
National Avg
46.6%
RN Turnover: 66.7%
Understanding Staffing Metrics
Staffing hours: Higher hours generally mean more staff attention per resident. Federal minimum is 3.5 total hours per resident per day, but quality facilities often exceed 4+ hours.
Turnover: High turnover (>50%) can indicate staffing issues and affect care continuity. Lower turnover means more experienced staff familiar with residents' needs.
Detailed Quality Measures
No quality measures data available for this facility.
Health Inspections & Deficiencies
✓ No health deficiencies cited in recent inspections
This facility has maintained compliance with CMS health and safety standards in recent surveys.
Penalties & Enforcement
✓ No penalties or payment denials in the past 3 years
Key Highlights
Frequently Asked Questions
What is the quality rating for PLAZA HEALTHCARE CENTER?
PLAZA HEALTHCARE CENTER has an overall CMS rating of 1 out of 5 stars. This rating is based on health inspections, staffing levels, and quality measures reported by Medicare.
How many beds does this facility have?
PLAZA HEALTHCARE CENTER has 145 certified beds. The facility averages 137 residents per day, with an occupancy rate of approximately 95%.
What type of ownership does this facility have?
This facility is for profit - limited liability company owned. It is part of the COUNTRY VILLA HEALTH SERVICES network.
How can I contact PLAZA HEALTHCARE CENTER?
You can call PLAZA HEALTHCARE CENTER at (714)546-1966. The facility is located at 1209 HEMLOCK WAY, SANTA ANA, CA 92707.
What should I look for when choosing a nursing home?
When selecting a nursing home, consider: CMS star ratings (overall, health inspection, staffing, and quality measures), nurse staffing levels, staff turnover rates, recent health inspection results, complaint history, proximity to family, and available services. We recommend visiting facilities in person, talking to current residents and staff, and checking multiple sources of information before making your decision.